100% Work Satisfaction Guarantee for the ENTIRE Duration of your Work Hours Purchase.

Even the most skilled & Trained professional can Never Claim that they have never made a mistake , what they can claim is that they did not accept it as their mistake .


We Do NO Such Thing . If you are NOT Happy with the way your work was done , We will Do it for you Again . No Questions Asked . 


And If we are NOT Able to perform to your Expectation we will Issue you a REFUND. 


Unlike Other Companies that Only Offer you a Specific Time Period within which you can ask for a Refund - 


At The Assistants Company - Our Service Guarantee continues for the Duration of your Entire Hours Purchased from us . 


So when you Hire us - You can be Sure - Our Performance will Continue to be GREAT  or your Money Back !!


100% Work Satisfaction Guarantee

Free Services of an Operations Manager

Daily Work Reports
100% Work Satisfaction Guarantee Free Services of an Operations Manager Daily Work Reports

Client Privacy & Non Disclosure Agreement

 At The Assistants Company - we are and always have been - Focused Around the needs of our Clients. 

We provide Customised Services to All Our Clients Based on their Unique Requirements . 


Our Clients belong to multiple Industries, many are Realtors - CPA's - Property Management Companies - Cleaning Services - Doctors - Law Firms - Liaison & Lobbyists & So on. 


All of our Clients require complete Business Secrecy & Privacy in what they do - Therefore ALL Clients Receive a Complimentary NON DISCLOSURE AGREEMENT  Protecting their Interests.

Facts About us

 All Our Employees are Always 

In-House Employees .


We DO NOT Outsource work to Freelancers  


No Employee is ever allowed to Access or Discuss even Names of the Clients we Work for . 


We Take Privacy VERY Seriously 

Frequently Answered Questions

Will I be working with the same same Virtual Assistant or will they be changed ?

It is our attempt to ensure that the Virtual Assistant Interviewed by you is the Virtual Assistant that does your work .

However , We Document all the work process that has been explained - so In the Off Chance your Assigned Virtual Assistant is No Longer Available - We are able to train the replacement for you - At NO EXTRA CHARGE TO YOU !! 

If I Sign Up & Later decide I am not comfortable - will I receive a refund ?

Yes , Every Sign Up comes with our No Obligations Guarantee . At any point if you are not happy with the services being provided to you or if you feel you would like to stop our services . We will initiate a refund to you for all the remaining hours !!

You only need to Inform us from your registered Phone Number or Email Address . 

Do I have to work with Freelancers or do you have your own Staff ?

We have our Own Staff of Over 90 People who can handle most of the work provided to us . In the Off Chance we do require additional assistance - We Hire new Talent and get the work done .  

At No Point do we allow your information to be at ay sort of risk , since it is always secured by our Non Disclosure Agreement . 

Do I have to manage the attendance of my Virtual Assistants ?

No , We provide you the free services of an Operations Manager - It is their Job to ensure your Assistants Sign in on time and Start work . It is also their job to provide you with a daily report of the work being done and the hours billed for it . 

What if my Virtual Assistants make a Mistake in their Work ?

We Never Bill you for any work that is not accurately done as per your instructions . We provide refunds for all the unused hours for the FULL DURATION OF YOUR PACKAGE .


Am I Obligated to Provide my Assistants with any Bonuses or Benefits ?

No , You have No Obligation towards your Virtual Assistants . 


You may with your Own Choosing Offer a Bonus to your Virtual Assistant for Excellence in their work . 


But it is not Obligatory . 

Non Disclosure Agreement

 All of our Clients require complete Business Secrecy & Privacy in what they do - Therefore ALL Clients Receive a Complimentary 

NON DISCLOSURE AGREEMENT  Protecting their Interests. 

100% Work Satisfaction Guarantee

If you are NOT Happy with the way your work was done , We will Do it for you Again . 


And If we are NOT Able to perform to your Expectation we will Issue you a REFUND. 

Free Services of an Operations Manager

Every Service Pack Entitles our Clients to the Free Services of an Operations Manager .


They Overlook your Entire work, Ensure the Quality of Work is as Required by you, Manage Any Complaints you may have & Ensure that your work is Carried out in a Timely Manner.

Daily Work Reports

You will also receive Daily work reports on the tasks your Virtual Assistant Performed and How many Hours he work for . 


Flexibility in Work Hours

Depending on your Service Pack -You can Select the Days and Hours when you need your Virtual Assistant to work for you . 

Dedicated Pre-Trained Virtual Assistant

For the Time Slot that you have booked your Virtual Assistant - Your Virtual Assistant will Only work for you 

Interview Your Virtual Assistant

Speak with or Video Chat with the Candidates you wish to Hire .


Hire the right Candidate .

Direct Access to your Virtual Assistant

Although you have an Operations Manager , You are always Provided a Direct Phone Number & An Email Address to Communicate with your Virtual Assistant at your Convenience . 

Virtual Assistants Work in your Time Zone

Your Virtual Assistant will Always Work for you in your Time Zone & During the Hours you need for them to Work . 

Same Virtual Assistant Every Time.

We know there are many things an Employee learns on the Job and having the same person perform the tasks gives them the advantage that they know your preferences and the History . 

When you Hire a Virtual Assistant from us , That Person will work for you , Everyday .

Free Back Up Virtual Assistant

Sometimes because of Events beyond our Control , The Virtual Assistant Hired becomes 

Un-Available. Your Operations Manager will almost always have a Pre-Trained Virtual Assistant to Replace & Ensure that your work is not Hindered at All .  

Increase Decrease the Number of Virtual Assistants you need .

We know some days are more hectic than others , Therefore you can always Increase or Decrease the Number of People working on your Tasks . 

Fair Billing Policy

Our Fair Billing Policy was an Instant Hit with most Clients. Pay Monthly Salaries to your Full Time Virtual Assistants instead of Upfront . 

Clear Refund Policy

We Gain Clients , We Loose Clients - But we Never loose Face to a Client .

We Promise & Adhere by a Clear Refund Policy - If you are Not Happy with our Services - You can ask for a Refund for Unutilised Hours

Consistent Performance

We have a Strict Policy on Maintaining Standards for work . Our Virtual Assistants know that they are your employees and they will need to put forward an Acceptable Explanation if a Client ever complains of Lowered Standards of Work . 

Task Flexibility

While most Virtual Assistants have strict  Packages - We always work around the requirements of our Clients . 

Non Obligations Package

No , You have No Obligation towards your Virtual Assistants . 


You may with your Own Choosing Offer a Bonus to your Virtual Assistant for Excellence in their work . 


But it is not Obligatory .